Frequently Asked Questions


How do I get to Optus Stadium? 
Can I park at Optus Stadium? 
How can I get an ACROD parking space? 
I do not want to get wet from the rain, what seats are undercover? 
Can I smoke in Optus Stadium? 
Where can I find First Aid?  
Responsible Service of Alcohol 
Optus Stadium Lost Property Procedure 
Optus Stadium Conditions of Entry 
Optus Stadium Amenities Map 
Optus Stadium Frequently Asked Questions 


Who can I contact for assistance? 


What time do Hospitality facilities open?  
Which gate do I use to enter the stadium?  
What is the dress code for my facility?  
What happens if it rains? 
When do I receive information about game day? 
How do I advise of any dietary requirements for catering?  
Can I bring my children? 


How do I collect my tickets?  
How do I download my digital tickets?  
What will my digital tickets allow me access to?  
Ticketing Frequently Asked Questions  
Can I transfer my Hospitality tickets to someone else?  
Can I purchase single game Hospitality tickets?  
Can I purchase Hospitality tickets as a gift?  
The Ticketing Guide did not assist with my ticketing question  
Ticketing assistance on match day  
RAC Derby